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RETURNS & EXCHANGES

Returns or exchanges are available for unwashed and unworn items purchased directly from the-stable.com within 30 days from date of receipt.

 

To initiate a return or exchange, please email our support team at [email protected]. Products marked down on-site prior to checkout or marked as 'FINAL SALE' at time of purchase are NOT eligible to be returned or exchanged. Unwashed and unworn items may exchanged within 30 days of purchase. Once your exchange is received and inspected, we will ship out the new item(s) promptly.

 

For any returns requesting a refund, please note that the shipping fee, if applicable, is non-refundable. Refunds will be processed to the original payment method within 7 business days of receiving the returned item.

 

Abuse of Return or Exchange Policy:
We reserve the right to decline returns or exchanges that do not meet our guidelines or appear to be misused. For any questions or concerns regarding our return, exchange, and refund policy, please contact our customer service team at [email protected].

Frequently asked questions

HOW DO I START A RETURN OR EXCHANGE?

Just email our support team at [email protected] with your order details and what you’d like to return or exchange.

What if my item(s) arrive incorrect or damaged?

If you received an incorrect or damaged item, please contract our customer service team with your order number and description of the incorrect or damaged order.

Can I cancel or change my order?

If you need to cancel or make a change, contact our support team as soon as possible at [email protected]. We’ll do everything we can to catch your order before it ships. That said, we move fast so if your order is already in progress, we may not be able to stop it. If that’s the case, don’t worry. We’ll help you with a return or exchange once it arrives.

HOW CAN I TRACK MY ORDER?

Once your order ships, you’ll receive a tracking link via email. If you have an account, you can also log in anytime to view past orders, check order status, or manage your addresses and saved info.

MY PACKAGE IS LOST, WHAT DO I DO?

If your order hasn’t arrived and it looks like it might be lost, please reach out to our support team at [email protected] with your order number and any details you have. We ask that you report any lost packages within 14 days of the expected delivery date. After that timeframe, we may not be able to look into it with the carrier. Once we hear from you, we’ll review the situation and connect with the shipping carrier to investigate. Each case is handled individually. While we don’t offer refunds for lost packages, we’ll work with you to find the best next step.

Still need help? Please reach out and we're happy to assist.

CONTACT US

 

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